How the work moved from open question to decision system.
Frame the question
Define what actually changes app preference across audiences, regions, and creative directions.
Run the study
Build a mixed-method program across three markets with both qual and quant inputs.
Build the framework
Translate the findings into a shared drivers model teams can use to judge ideas.
Guide decisions
Use the framework to shape brand and creative choices and stop work that misses the KPI.
Built the framework behind app preference.
- Scope
- Led a three-market brand foundations study to understand what changed app preference across audiences, regions, and creative directions.
- Research
- Built a mixed-method program and translated the findings into a drivers framework brand and creative teams could use.
- Impact
- Supported about +3% consideration to use per cycle over multiple years and helped stop an $18M campaign that was not moving the KPI.
- Strategy
- Shows positioning, insight synthesis, message evaluation, and turning research into a usable decision system.