Work

Five case studies. Strategy, research, and what changed.

Process

How the work moved from open question to decision system.

01

Frame the question

Define what actually changes app preference across audiences, regions, and creative directions.

02

Run the study

Build a mixed-method program across three markets with both qual and quant inputs.

03

Build the framework

Translate the findings into a shared drivers model teams can use to judge ideas.

04

Guide decisions

Use the framework to shape brand and creative choices and stop work that misses the KPI.

3 markets +3% consideration per cycle $18M campaign paused
InstagramBrand foundations

Built the framework behind app preference.

Scope
Led a three-market brand foundations study to understand what changed app preference across audiences, regions, and creative directions.
Research
Built a mixed-method program and translated the findings into a drivers framework brand and creative teams could use.
Impact
Supported about +3% consideration to use per cycle over multiple years and helped stop an $18M campaign that was not moving the KPI.
Strategy
Shows positioning, insight synthesis, message evaluation, and turning research into a usable decision system.
3 marketsMixed methodDecision framework